Fiverr Community Forum

Can I get my refund back in my paypal?

This is the first time I used Fiverr, I ordered a gig and at the last moment when the artist was supposed to deliver, he cancelled the gig, I received a refund as store credit, I don’t want store credit, as I don’t want to use this website any more. I want my credit back where it came from, which is my paypal does anyone know how I can do this?? Many thanks!

You are very lucky that you got your money back as a credit. My money was just taken and I did not get what I paid for at all. You have to contact Paypal customer service to get your money back. Once you do that you will be blocked from this site but I guess it maybe worth it. Best of Luck.

Submit a ticket to Customer Support and ask them to send your funds back to your PayPal account.