Can I refund to buyer, without cancellation?


#1

Hello again



I need to know, if I can refund some money to a buyer as he ordered by mistake and I dont want to cancel the order before trying anything else that may be possible.



thanks

Mustafa


#2

The only way to refund the buyer is by mutual cancellation, this will cancel the order and refund the Buyer for the mistaken order.


#3

A mutual cancellation won’t hurt your ratings in anyway, so there’s nothing to worry about. I’ve had that happen to me before too.


#4

Reply to @maddisont:

alright. Ill do that then

thanks