Fiverr Community Forum

Can I Share External Website Link To Help The Client

thanks for the question. My name is Stefan and I will be assisting you today.
Please be advised that the link you are sending is related to the work in question, there should be no issue with you sending it unless it contains contact information.

As per our Terms of Service, to protect our users’ privacy, user identities are kept anonymous. Requesting or providing Email addresses, ■■■■■/IM usernames, telephone numbers or any other personal contact details to communicate outside of Fiverr in order to circumvent or abuse the Fiverr messaging system or Fiverr platform is not permitted.

Any necessary exchange of personal information required to continue a service may be exchanged within the order page. According to this, my advice is to refrain from sharing such information via regular messages but to do it only and only via the order page and order messages, When sharing such information via the order chat, it’s good to briefly explain why.

Hope this was helpful.