Fiverr Community Forum

Can I withdraw my fund if my account is under review

hey, i’d like to ask you all about my situation, last night fiverr denied my gigs and said “As a result, your account is currently under review by our Trust and Safety team. During this period of review, you will be able to complete your active orders. However, you cannot place or receive new orders nor can you communicate with users, other than your Buyers/Sellers within an existing and active order. This decision was taken after careful consideration and cannot be reversed.”

Can i withdraw my fund if my account is under review?

Yes you can. See below from the Help Centre.

Restriction - means the account is partially disabled. The customer, either buyer or seller, can access the account, withdraw funds, complete ongoing orders, and review their order history. They cannot place or receive new orders, nor can they communicate with other customers through inbox messages. Seller’s Gigs will not show on the marketplace, and buyers will not be able to place new orders.

Once an account is temporarily disabled, the customer will need to wait for the trial period which can take upwards of 90 days to be completed to know if their account will be restored or permanently disabled.

Note: Customer Support cannot influence the result of this review, nor can they update the user on the review’s end date.

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thank you very much! your so helpful :wink:

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