Can someone tell me why my messages to sellers go unanswered and refund gets issued?

[cass439]

I’m new to fiverr and I’ve tried 3 different sellers now to work on a project for me. I give all the info needed, hit send and don’t receive a response. When the time is up I get a message saying a refund and mutual cancellation has been offered. I’m going on seller number 3 and I have tried a popular seller and a newer seller to no avail 😦 not really impressed with this site so far!

[Guest apexservice]

Hello

You must sent your project offer or job offer to related seller and text to seller before order, if they agree with you then press order.

thanks

[steveeyes]

Did you read the gig description and comply with instructions? Sellers are here to make money so if they are cancelling your gig, you must be giving them a reason to do so.



I know as a seller i get buyers ignoring the gig instructions all the time and placing orders that do not comply. I can’t do a gig unless instructions are followed and proper information is provided.