Fiverr Community Forum

Can’t see my money on my buyers account

Hello, I recently ordered and the seller failed to deliver, he canceled and I got a refund on my account. I got another seller but his charges we a little higher so I decided look for more cash to top up. Am now back on Fiverr but can’t see my refund on my account. Guys I need your help

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Transactions take time. If it’s already been 24 hrs and the problem persists, you need to contact customer support.

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Thx a lot, but when the seller canceled the order I actually saw the money on my Fiverr account but now when I check I don’t see any balances, and I don’t see any invoices

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