Hi, I hope everyone is doing well.
I’m a new seller, joined the platform this August. Everything is going pretty awesome which exceeded all the expectations, I had.
But recently, I had a not so good experience with a buyer. Actually, a buyer bought my gig package with all the requirements needed (content & logo) for a poster design. I completed the work and delivered it well before the deadline (24 hours). But the buyer didn’t respond and the order got auto-completed.
He dropped a message in my inbox after that time period saying “He was out of town, so he couldn’t check the work and he didn’t like it”. Before I could reply to him and apologize. I got a notification that the buyer left feedback.
Obviously, feedback had to be a negative one, I didn’t respond with the buyer review (I know about the blind review system). The buyer told me that he’ll contact CS to remove the feedback in return for the new and corrected design. I don’t know if that thing is possible or not.
My question is when the feedback will be made public after 10 days, will it be placed at the very top of all the reviews or at the place where it should be at the time of posting?