Hello! This is just a small rant about a dissappointing experience with a buyer, I’ll try to keep it short.
So the order started with me asking him to submit the proper requirements (it was a drawing of an animal, and he submitted a picture of a flower) to which he didn’t reply, no big deal. I sketched different species of this animal so he could pick among them and again, no reply.
I sent him a reminder a couple of days later, to which he replied. I sent him the detailed clean sketch the next day, asking him to let me know if he wanted anything changed before I colored it, and again, no reply.
So I finished and delivered the drawing with the few instructions he gave me, explaining the steps I took for the final design and asking to let me know if everything was alright (there were still five days left, so there was plenty of time to change anything he disliked).
I’m not particularly upset at the lack of information, sometimes people leave the designs up to me, and I always show progress in stages so they can let me know if there’s anything they want changed; I’m just disappointed he gave me three stars in “Communication with seller” despite all my attempts of communicating with him, and four stars in “Service as described”. Well, how am I supposed to know you’re unsatisfied if you don’t say so?
I also left a nice review, the experience wasn’t really bad, I just wished he’d gotten back to me quicker, but that’s it; but now that I saw his I feel silly. It is also my very first bad review, which is a bummer.
I’m always looking to improve, so do you think it’s worth it if I ask him why he was so disatisfied or is this not proper “Fiverr etiquette” (so to speak)? Should I just let it go?
