Fiverr Community Forum

Can you help me pleaseee

I’ve a problem with a buyer, i have done a design to him and delivered it, he controlled and accepted it,
Now he says that the file doesnt open and I cant send him again because the illustrator has corrupted my files and he said i will contaced the Fiverr

Hello Rilindaa

Why don’t you try to ask him for a few days to reproduce the project once again, if there is no way to recover corrupted files?

its desigs i work really hard , the designs take me 4 days to work i can start to work again :roll_eyes:

Have you tried troubleshooting the file? I’m pretty sure there are tons of tutorials on these topic.

Have you tried downloading the file you sent to the buyer? Never ever forgot to check the file works before you send it out.