Fiverr Community Forum

Can you help me?

Can you please tell me if fiverr texts you
“------- can no longer be contacted. This will not affect your response rate.”
during you conversation with a client and client’s messages disappear suddenly, what is this?

Hi @jamshaid_zafar,

Either that user was banned or marked as spam by Fiverr.

In any case, just for your mental sanity, reply to that message with a simple " * ".

This is for preventing your Response Rate to drop, because sometimes it happens if you don’t reply, although it’s said in the notice that it won’t.

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But I cant send any message. What I have to do?

Don’t worry if you can’t reply to the message. It will not affect your response rate as Fiverr said.

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Ok thank you for help.