Cancel and Rate an Order, IS THIS POSSIBLE ? I think this is unfair


#1

I have failed to Deliver an order to my buyer, so he cancelled his order, but I was surprised when he wrote a REVIEW about his order, he gave me a 1 STAR rating and commented that his order was delivered late. but the fact was I have’nt Deliver any product to him at all, How come this happend? is this even Possible? he just Cancelled the order and then wrote a review about it. I think this is so unfair.



Please check my profile and see it on my Gig, Look at the very first rating at my gig.


#2

If I’m not mistaken, if you don’t deliver on time, Fiverr automatically cancels the order and leaves a negative review on behalf of the buyer. Had you delivered on time, this wouldn’t have happened.


#3

If you are late delivering an order to your buyer, they can cancel immediately without your agreement - this automatically places a negative “cancelled order. seller failed to deliver on time!” comment.

Since you have 4 of the same comments on your gig though, I’m assuming you must have already been aware that the review is automatically left after buyer cancellation due to late delivery?


#4

Hello,

Try discussing it with that buyer and have it removed by agreeing and you can take that to CS


#5

Reply to @hanashivoice: Fiverr doesn’t cancel - the buyer does - but Fiverr does place the review on their behalf.