Cancel Order Issue


#1

Hello,
i need one suggestion from you guys recently i delivered order to buyer and also completed his two revisions and in his third revision he said project not working on his side i check the issue on his hosting not my code i try to convince him but he always said same words not working he is hide since 3 days now suddenly came back and open a dispute i contact support when he is hide and negotiate with them almost 2 days and i have also shared all proofs with video to support now they said we cancel your order if you want but i dont want order to be cancel it will waste my effort so what should i do.

  1. Cancel order by support with no review
  2. get bad review with autocomplete order
    or you have some suggestion please share thanks

#2

You must to accept the cancel request, for Fiverr the buyer always have the reason, is very difficult to have to convince a buyer if he don’t have any idea about he wants.


#3

if i have proofs issue on his side and my work is in running condition and give that proof to support so why support taking buyer side?


#4

one question more order is autocomplete tomorrow then buyer have a option to give me review so instead of taking bad review i asked support to cancel order? because i think support not on my side we discuss issue since 2 days given all proofs demo videos


#5

If you don’t accept the cancel resolution, Fiverr will cancel the order automatically.