Fiverr Community Forum

Cancel order, refund or revision

How many days later buyer can cancel order, refund or revision?

I think Fiverr doesn’t have control over that. Take for instance, assuming a buyer wants a refund and decides to go through PayPal, Fiverr won’t blink to cancel the order and give a refund.

Fiverr once canceled an order after like a month of closing it. As a matter fact, I already withdrew the money and Fiverr debited my account pending when money entered it again.

I didn’t complain because I knew what happened already. The buyer must have gone through PayPal. So, the simple answer is that it general takes how long it takes for PayPal to approve a cancellation.