I get orders from buyers who do not read the description of the gig and order things that are a violation of TOS. 1 out of 10 I can get to revise the gig to fit, but the other 9 I have to cancel. Under the new levels process, my cancellation rate goes up and I get punished.
There needs to be a cancellation option for these orders that violate TOS that does not count against seller. Mutual cancellations count against you, right now no matter what reason you select. I’ve tried them all.