Fiverr Forum

Canceled order question

What happens to the money If the seller cancels your order?

The money will be returned to your Fiverr account.

How can i see the money?

It’ll will appear on your dashboard.

i had to learn the hard way that once fiverr has your money, you wont ever get it back. bad experience? well tough luck! you now have a credit in that amount that you have to use here. .

Wow, so there’s nothing i can do about it :(?

My balance is 0?? Is that supposed to happen?

If you’ve purchased a service and the seller cancelled the gig, those funds should be returned to your account.

If it was not refunded there may have been an issue in which case I’d recommend opening a support ticket.

Best of luck.

Now im confused