Sorry if this has been posted before. I can delete it if needed. Last week, I received a gig for data entry, my first data entry gig and I was pretty stoked. It was for $45 and a 24-hour turnaround. I received basic instructions on what to do, but nothing to work on. No documents, spreadsheets or websites. I sent the buyer a message shortly after the order was made where I asked if she could attach the documents she wanted me to work on. No response. Twelve hours later, I sent another message because we were at the deadline halfway mark. Again, no response.
I submitted a dispute to Fiverr which was resolved a few days later. The order was cancelled due to the buyer not responding to any communication, and since it’s my only data entry gig, my cancellation rate is at 100%. Will that cancellation rate be dropped because I involved Fiverr Support? I’m just assuming it won’t, because the statistic is correct, though through no fault of mine.