Fiverr Community Forum

Cancellation/Completion Rate Question

Does each cancelled order now count as 2%? Does it depend on the order value as to what percentage? Twice now I’ve cancelled orders and my completion rate has dropped by 2%, not by 1% as I was expecting.

This may be helpful to you: Losing & Regaining Points - Order Completion Rate (OCR)

3 Likes

Oh heck - numbers and maths! Thank you for pointing me in the right direction - I will study this!

4 Likes

Also, check this out: https://sellers.fiverr.com/en/article/all-about-order-completion

3 Likes

The more orders you have in the last 60 days the less effect a cancellation has on your stats :wink:

4 Likes

Thank you! Perfectly described, I get it now :hugs:

1 Like

Thank you . That’s a nice simple answer well explained

1 Like