Fiverr Forum

Cancellation/Completion Rate Question


Does each cancelled order now count as 2%? Does it depend on the order value as to what percentage? Twice now I’ve cancelled orders and my completion rate has dropped by 2%, not by 1% as I was expecting.


This may be helpful to you: Losing & Regaining Points - Order Completion Rate (OCR)


Oh heck - numbers and maths! Thank you for pointing me in the right direction - I will study this!


Also, check this out:


The more orders you have in the last 60 days the less effect a cancellation has on your stats :wink:


Thank you! Perfectly described, I get it now :hugs:


Thank you . That’s a nice simple answer well explained