Does each cancelled order now count as 2%? Does it depend on the order value as to what percentage? Twice now I’ve cancelled orders and my completion rate has dropped by 2%, not by 1% as I was expecting.
This may be helpful to you: Losing & Regaining Points - Order Completion Rate (OCR)
Oh heck - numbers and maths! Thank you for pointing me in the right direction - I will study this!
Also, check this out: https://sellers.fiverr.com/en/article/all-about-order-completion
The more orders you have in the last 60 days the less effect a cancellation has on your stats
Thank you! Perfectly described, I get it now
Thank you . That’s a nice simple answer well explained