Recently I’ve had to mutual cancel an order that was proven to be containing academic help. However, despite violation of TOS, it affected my Completion rate (which is 0% now as that was my only order up to now).
I’ve messaged it to the support 3 days ago, unfortunately never heard from them, which is dissapointing. Is this how it supposed to work? Isn’t it unfair for us to get punished for an order that violates TOS?