Fiverr Community Forum

Cancellation issue and effect

my next level up chance 15 august, but I got just 3 order, but unluckily 2 order canceled and 1 order last night delivered but till now no response by the buyer , so my order cancellation ratio 100%, so what happen? my level not up I know but for this cancel am I out the fiverr? or fiverr band me?

2 Likes

If you deliver an order and the buyer doesn’t respond, it will auto-complete in 3 days, not cancel.

You won’t get banned for going below 90%.

3 Likes

my first order complete but my order completion show just 33% now what happen to my id?