Fiverr Community Forum

Cancellation or refund

I am in a big trouble . Buyer made and order and saying that he doesn’t want it anymore. He wants to refund or cancellation.

I do not even know how to refund or if I cancel the order it will dicrease my order completion rate . :confused:
Please , give me a solution.

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@worthy_pixelia Basically if Buyer saying to refund money, no option is there, you can contact support for your cancelation rate


Yes, I did already that and thankfully they cancelled the order :slight_smile:

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