Fiverr Forum

Cancellation rate decrease automatically


#1

i have cancellation rate 100% after cancel 2 order it down 83% then again i increase it 91%.
but now i see it decrease automatically with out cancel any order.
i don’t now how work their algorithm


#2

Your cancellation rate is calculated from all of your orders over the past 60 days. If you don’t have enough completed orders – over the past 60 days – to offset your cancellations, your cancellation rate will mathematically continue to fall. To improve this metric, complete more orders.


#3

Many thanks for your information


#4

You’re welcome. …