Fiverr Community Forum

Cancellation rate going down

Hope you are doing well…i have a question
Did cancellation rate effect the gig ranking??
And one more thing my cancellation rate is going down without any canceled order as in past i have some canceled orders but after that i have complete alot of orders but the rate is going down what can i do to set my cancellation rate…


The Order Completion formula is the number of cancellations subtracted from 100% over the seller’s orders from the last 60 days.

In other words, it’s a rolling average (also known as a moving average). Meaning it the variables are frequency of orders and number of cancellations throughout the moving constant of 60 days.