Good morning everyone!
I’m a new seller, uploaded my gig around 1 month ago and managed to get around 25 orders already.
I’m starting to get regular clients already which makes me happy but yesterday I had one particular client:
This client makes an order for my translation gig without prior messaging me and wants to cancel 5 minutes later. He states that he ordered by mistake.
If I accept the cancellation this will affect negatively on my gig, right?
Should I send a message to Fiverr Support and see what they can do about it?
I don’t want anything like this to lower my Order Completion rate.