Fiverr Forum

Cancellations - a question


#1

Hi, I had a gig ordered but not started that had been hanging around for 10 days or so. I’d nudged etc but got no response so i cancelled. Also a buyer ordered a gig, then requested a cancellation 15 mins later, which i agreed to. These cancellations show up on my profile, which is a bit unfair as neither are my fault in any way.

Is this normal?


#2

Unfortunately yes, it’s Fiverr policy.

You can find several threads on this forum about this topic, all having sellers complaining for this.

Last you can read is http://forum.fiverr.com/discussion/17641/cancellation-rate-needs-to-be-removed-from-gig-page#Item_20


#3

This is plainly wrong. I hope Fiverr will address it. Upon reading the thread you linked to i ain’t holding my breath. ;-(

Jon