So I did a big job for this person and delivered the work a few days ago welcoming him to let me know if he needs anything changed. I didn’t hear from the client. The order got automatically marked as complete a day or two ago. Now I received an email saying buyer cancelled the order and the money is refunded to their paypal account. I have no way of contacting the buyer as his user account is no longer appearing on fiverr. I am not sure what I can do. Is it just as simple as that for buyers to cancel after getting the delivery?
I have sent a support request to customer support because now the money has been taken back. will I ever see this money again?
Will appreciate your responses