I know, we talked about it many times, but I can’t find the topic in time of need.
So, the horrible buyer of the month. Literally every month I have one and this month is this kid (guy) that after accepting the order without asking revisions and rating it 5 stars, asked for cancellation from the customer support.
The customer support just went on and canceled, just like that.
I haven’t seen any changed in my earnings, I don’t have money in my balance because I suspected this will happen and withdrawn it all, but I have money in the process ( the famous 7 or 14 days) and I am afraid that the money will be taken once they appear in my balance. We are talking of 800$ order.
I wrote to CS and waiting for an answer. However, I wanted to ask you what should I do as I suspect CS will be unhelpful as always. I am a Pro seller, should I write to my Success manager? What should I do?