Cancelled order by support


#1

Hello here, I completed my 2nd order and the buyer left a 5 star review but 9 hours ago, i saw that the order was cancelled by support and the money was returned to the buyer


#2

Sorry to here this, but the buyer must have filed a PayPal dispute…This is the worst case for all buyers on fiverr. But stay calm and contact CS. Open a ticket, state your problem and be as polite as possible. If not the message will be considered as spam.
And in the possible outcome that cs can’t assist you with this, stop selling to that buyer and just move on.


#3

Alright. Thanks for your time


#4

Sorry to hear that. It is one of those days. But hey, you have the experience. Just move on and look out for that buyer.