Fiverr Forum

Cancelling an order and delivery on time


If I miss a deadline and the order is marked late, but I ask the buyer to cancel and they agree, does it impact the delivery on time rating?


Not 100% sure.But I think yes.It will affect


A cancellation will harm delivery ratings, no matter what or how.


But when I cancel an order that is not late, it does not affect the delivery rating…


It won’t be marked as late, but it WILL be marked as a cancellation, and affect your completion rates. The clock, for whatever reason, continues to count down but as long as the order displays the “cancelled” notification you’re ok.


Completion rates are not a problem to me, they are at 100% right now so I can afford a single cancelled order.


You should be A-OK, then!