Here’s a tip.
Stop cancelling and giving out free work to every single difficult seller who crosses your path without even checking out your other options. Customer Support is there for a reason. If you have done the work according to you gig standards, and your buyer turns into a hellbeast, then do not be scared to say “no.”
All you are doing is showing these kind of buyers that they can not only get free work, they can do it by being incredibly rude.
Don’t even rise up to them! Just refuse. You’ve done the work. Are you proud of it? Did it take you 103 hours? Are they being unreasonable? Document that **** and take it to Customer Support. Find the chink in that buyer armor, and ask for a second opinion. Let them get mad and throw their toys out their ****** pram. Be professional. Demand the money that you ask for.
******** These people are out to **** you and you don’t even get to enjoy (or not) altered reality. By all means, ask for advice if you’re not sure what to do when confronted with a weird buyer and you don’t know what to do: there are plenty of people here who want to help.
There are valid reasons to cancel a gig–but I’m seeing too many people doing it who don’t need to, and are screwing themselves while rewarding bad behaviour. Just say no, goddamit, or ask for advice.
I’m half tempted to start a website called Freeberr and market it so you guys can do what you’re doing already without the worry. And yes–you will STILL get bad reviews.
So there’s this week’s top tip: stop being an idiot. And don’t invoke some half-baked idea of karma if that’s your thing. You chose to cancel. No karma there, mate.