Fiverr Community Forum

Cannot block buyer

Hello, I am trying to block a buyer from previous bad experience, but i noticed i can’t do it anymore and the buyers can still contact me. And i don’t want this because if i cancel an order from the same buyer in the future, my rating goes down.

https://sellers.fiverr.com/en/article/blocking-certain-buyers

What can i do?

Thanks,
Tommy

Your linked page has the answer.

To block a buyer:

  1. From the buyer’s user profile page, click Block .
  2. Select a reason from the list, and then click Submit.

Note: This feature is not yet available to all sellers.

In the inbox section you can simply report him. Or you can report from Buyer Profile Page.