Fiverr Community Forum

Cannot cancel a gig

Seller did not sent anything after due date so I requested mutual cancellation.

It is, however, very weird that everytime I log in, time remain to cancel gets longer and longer. It was 2 hrs. It then became 4 hrs, and I’m now seeing 10 hrs.

What’s going on?

The clock acts a bit weird sometimes. I suggest waiting some more, and if it’s still not cancelled (say, it’s been 24 hours since it should have been cancelled), contact Customer Support.