Fiverr Community Forum

Cannot cancel order

I bought a gig and the seller is not qualified and gives really poor quality delivery and on top of that does not follow revision instructions.

I asked to cancel the order multiple times but she keeps refusing it.

Now I am stuck in a perpetual I ask to cancel and she refuses. The Help and support has no email contact or phone

How do I contact a human being on this website to resolve the situation ???

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Create a support ticket : https://www.fiverr.com/support_tickets/new

1 Like

that’s her/his right to refuse a cancellation request if everything was delivered as it’s described in the gig