Fiverr Forum

Cannot change or add gig gallery images?


#1

Hey guys,

yesterday I have set up this gig: https://www.fiverr.com/nonizone/promote-your-youtube-video-until-it-reaches-2-000-views



I forgot that fiverr only allows $5 order so I accidentally uploaded an image in which I say I provide 2k+ youtube views, however, for that price I am only doing 1k+ youtube views.



I tried to change the image, but it didn’t work. I delete the old gallery image and upload a new one, I click save, it loads, but then there’s still the old image.

Deleting cache and trying another device / browser didn’t help.



Any suggestions?


#2
  • Use a different file name.
  • The gig preview image takes time to update, probably within one hour.

#3

It is a bug. Please submit a support ticket explaining your issue to raise awareness of the problem, hopefully getting the issue addressed quicker.


#4

SOLUTION: http://forum.fiverr.com/discussion/83194/fixed-solution-for-gig-photos-not-uploading-working



#5

Reply to @willpower_hk:
I did use a different file name.
I am trying to change the gig image since yesterday, so it should be updated already - but it isn’t.