Fiverr Forum

Cannot contact a potential buyer because of privacy settings


#1

So someone messaged me via fiverr inbox and when I click on the message, it says “For privacy reasons, this user may not be contacted directly.”.

I can see the snippet of the message from inbox message list so I know that guy is describing a task and I can send him an offer. But I can’t actually open that message because of the privacy stuff…

Is this a bug? A correct behavior? One other thing is that it reduces my response rate too…


#2

He’s probably had his account suspended for dubious behaviour. Ask CS to verify it.