Cannot Get Help From Customer Service


#1

I’ve found that it is not possible to get help from the Customer Service Group! What if any is the secret?

Thanks,

Cantonman


#2

Customer Service normally replies within 2 days unless you send on multiple tickets which causes delays. Right now they are flooded with tickets due to a bug in seller profiles. The secret is patience.


#3

Patience, my friend. If you spam them with multiple tickets you’ll be put to the back of the queue. So don’t do that.

What’s the profile bug? I haven’t noticed 10,000 forum individual forum posts about it yet, and my profile seem to be normal, albeit new.