Fiverr Community Forum

Cannot Publish Gig Due to W9

Hey All,

New to Fiverr here. Trying to publish my first gig and I get to the last step which requires me to fill out the W9 as I am a US Citizen, that’s fine. I fill it out and get the confirmation (seven times I might add) that I completed it and am good to go. However, I am not able to publish, it keeps only giving the option to update my W9 which keeps telling me I’m good to go. #WhatIsGoingOn


Hi nelan 1234
Please Create New Gig.
and start your journey.
I hope solved your all problem
Thanks for share problem



Thank you for your response, however, I just tried that and it did not fix the issue.

Please try perfectly

I’m not sure what you mean by “try perfectly”.

Hi Nelan1234, I had this issue over the weekend when I signed up Sat night. I reached out to Support and was told they knew about the issue and it wasn’t until yesterday morning at 9am the problem was resolved and I received notification that my W-9 was validated and I was good to go.

Contact Customer Support and fill out a ticket. They may not even know it’s not working again. But, they did know there was a problem over the weekend and it took a day and a half before it was resolved. Good luck.

1 Like

I’ll go try that. Thanks!

They were fairly responsive. Keep your eyes on your notifications too. You will receive one once it’s working again.

Good luck.

1 Like

For anyone reading this thread, I eventually got an additional email also telling me that my W9 was confirmed but this time it said that it was reviewed and approved by Tax Authorities, so if you’re having this same issue just give it a few hours.