Fiverr Community Forum

Cannot spend balance!? WHY?

I have $18 in my balance and the gig I want to order is only $15.75 but when I click to order it says CC, Paypal and Bitcoin, no chance to use my balance :frowning:

Why is this and how in the hell can can I get it working? I can’t figure it out :frowning:

That’s strange. I would suggest to clear your browser, cookies etc. or maybe even try a different browser. If that doesn’t solve the issue you need to contact customer support.