Fiverr Community Forum

Cannot verify phone number

I type the numbers sent to me via sms message and by phone. But the submit button remains gray and won’t click.

After several attempts, Fiverr locks me out of trying for 24 hours. Lovely.

Any ideas?

5 Likes

Check this out: Fiverr Help and Education Center (Phone verifying your account).

Why are the buttons grey, and why can’t I click on them?

Please make sure you are completing the process through a computer. The phone verification process cannot be done on mobile devices.

The above is from the article.

2 Likes

Bro .some times its happen ,one solution for it was try to change your keyboard to standard keyboard in your phone and if it is not working pls post an complaint to Fiverr

Hi, I would advise you use a computer.