Fiverr Community Forum

Can't adding bank information

My friends have a problem. When he going to add withdrawal source, Fiverr ask mobile verification. They sending code to his mobile phone. He providing the right code. But it says “Wrong code” Several times he tried. But the problem is the same. He emails to support. Support saying they resolved the issue and told him to try again. But the result is the same.

What can he do now? It’s happening from last 1 month (several times whenever he tried)

Thanks. :slight_smile: