Fiverr Forum

Can't confirm telephone number [Solved]


#1

Hello,

any way to resolve this?


#2

I used virtual keyboard, it worked.
Thanks


#3

Check this out: https://sellers.fiverr.com/en/article/verifying-your-phone


#4

I have the same problem. My China phone number can’t confirm


#5

@g_qzhang Contact customer support they will help you out in this.


#6

First at all
THANK YOU
I tried a lot of methods,and I contacted customer service too.
AND they told me

_“ Use Chrome (Clear Cache & Cookies)_*

_ Wait 6 hours before trying again._*

_ Make sure your country code and area code are correct._*

_ Make sure your phone number is accurate._*

_ Try a different number._*

_ Please make sure to use PC/Mac to enter the code, and not a mobile browser."_*

but,I can’t Verify phone number,either


#7

Have you verified your phone number when you created the account.


#8

Try latter, use another brows as CS suggested you.


#9

yes , I verified my phone number when i created the account.
my chinese firend can’t verify his phone number either.
but he can verify his usa phone number.I have not anyother country phone number


closed #11

Solved