Fiverr Community Forum

Can't download any files sent on fiverr

I can’t seem to download any files bigger than 1 MB sent by my buyers. The file format does not matter, most are jpeg’s and psd’s but I can’t even download zipped folders. My internet is working fine otherwise and the problem is only with Fiverr and dropbox. Both use the same amazon s3 servers I guess, so maybe it’s a fault from amazon.

My orders are being impacted due to this as I can’t download the files.

Is anyonle else facing this issue?

Maybe try a different browser?

I was forced to download Firefox when I first joined Fiverr. I used IE before, but it and Fiverr never seemed to work together.

You could also try clearing all cookies/cache etc…