I had a customer order an album artwork for me and they selected the premium stock image for me to use for their cover art, I have selected the image from the stock photos but the download button is greyed out and not letting me download it? I have tried accessing and downloading the image through 3 different browsers and even on mobile but still cannot download it
It’s a very similar issue to one I had with withdrawing funds to PayPal, where I would have funds in my account but the withdraw button would be greyed out and unclickable, this was resolved by customer service but it has happpened again.
Anybdoy else having issues like this? Is there anything I can do? I have contatced customer support but they proabably won’t reply for another 2 or 3 days, which is very frustrating as I was supposed to have this order finished today, and would have if I could have downloaded the stock image!