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Can't find the Resolution Center on my Order Page

Help! I need to cancel an order because the seller isn’t delivering and isn’t responding, and Customer Support keeps telling me to go to the Resolution Center on my Order Page. But I can’t find the Resolution Center anywhere – I’ve looked and looked and looked. Can anyone give me a hint where to look or what to look for?

If you open the order it should be right above the order number


There is no more resolution center.

Now it is a button on the top right of the order that says
"Need help with this order?"

Try that.