Can't make a payment to buy a gig


#1

I can’t make a payment. The CSR told me that the problem was that my address didn’t match my credit card billing address. That is not true. Tried again and still no luck. Tried logging into my paypal account but would not work. Tried entering credit card in Paypal outside my account and still doesn’t work. tried two different browsers and three days in a row and still won’t work.
HELP?


#2

You could try another payment method or contact CS again for solving this problem they will solve.
You should take screenshot of your both addresses and send it to CS.


#3

I had the same issue and tried two different cards, yet I still had the issue. I contacted Fiverr support, and they said to call my CC company (even though this was happening with two different CC companies). However, I have not had any issues using the cards elsewhere.