Can't purchase service


Hello, after filling in the card data, I click on the purchase, money is withdrawn from the card, but then money is returned back to the account. writes that mistake purchase error. Tried several cards, all valid


Hello David,

if you haven´t already, send a ticket directly to Customer Support in addition to reporting the bug here, then someone will look into it soon; replies can take 24-48 hours, but in my experience usually are well within 24 hours:


Alternatively you can try some other card…