Fiverr Forum

Can't respond to buyers requests

I’m a level 2 seller, my rating is 4.6 or 92%. I can see plenty of requests from buyers, but I can’t respond to any of them and it says my rating must be 90% to respond to requests.

What is happening, why am I not able to respond?

4 Likes

I think you should contact CS.
or try Logoff and re login.

Your rating is 4.6 which is 92% (if you divide 4.6 over 5)
But that is not the ratio that should be above 90%. It is the order completion rate.
Go to your dashboard and check your order completion rate.

2 Likes

Your rating must be 4.7 star and above to respond to buyer requests.


follow the link

1 Like