Fiverr Forum

Can't retrieve order


#1

I made an order, then it told me to connect with google - I did, it crashed, I tried again, it crashed, I tried again and it then let me use the username given. I can’t retrieve passwords for the new account (email) and the gig I ordered isn’t on the username - the email I got from Fiverr has the username I got before the first crash!


#2

It’s better to submit a ticket on Customer Support regarding this.


#3

cheers Sam