Fiverr Community Forum

Can't upload audio samples, my video was removed... WHY?

I have tried many times to upload relevant work samples to my account/gig/profile and it’s either broken or …??? I am meeting the proper mp3 format, file size and file length restrictions, but 9 times out of 10 when trying to add an mp3 I am getting this error “Sample length must be 3:30 minutes or less” WHY?

I tried to upload a video file of a song instead (meeting the file requirements), to see if that worked, and it was removed??? WHY?

None of my content is offensive or against the rules AFAIK.

Tell me what I’m doing wrong, or tell me if this is a waste of my time because it’s a bug or broken.