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Can't upload/change a main photo

retouchstudio1

By retouchstudio1
in My Fiverr Experience

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retouchstudio1 Apprentice

retouchstudio1

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SO I tried to upload many times a new cover photo and no matter how small I get the photo, it will still not allow me to upload, saying “file is too big, it should be smaller than 5MB”

My photo is definitely much smaller than 5mb and too big, but it will keep giving me that error.

Anyone experienced that?

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