Fiverr Forum

Can't use $4 balance


Hi, I paid for a gig $5 gig on black Friday and was given a $1 discount by Fiverr - so I ended up only using $4 from my paypal account.

I ended up cancelling this order and the $4 was refunded to my balance but when I try to purchase a new gig, it won’t recognize the $4 balance and it makes me take another $5 out from my paypal account when I should only need to deposit $1 to my $4 balance to purchase the gig.

How can I go about using my $4 balance towards a gig and paying the remaining $1 with paypal?